How and when should I contact support?



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IF NONE OF THE POINTS ADDRESSED IN THESE TUTORIALS ANSWER YOUR QUESTION OR SOLVE YOUR PROBLEM, PLEASE CONTACT SUPPORT.

ALWAYS EXPLAIN YOUR ISSUE STEP BY STEP IN DETAIL SO SUPPORT CAN BETTER UNDERSTAND WHAT HAPPENS AND WHAT YOU DID, OK?

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The dedicated support staff will always help you out if you sing STEP BY STEP, explaining your issue.

ALSO, DON'T HESITATE TO ADD A SHORT VIDEO EXPLAINER IF YOU CAN TO ILLUSTRATE YOUR PROBLEM.





LAST, IF YOUR QUERY IS OTHER THAN TECHNICAL OR BILLING RELATED, PLEASE FEEL FREE TO CONTACT US ANYTIME.



Updated 13 May 2022
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